Terms of Service

TERMS OF SERVICE

OVERVIEW This website is operated by Untamed. Throughout the site, the terms “we”, “us” and “our” refer to Untamed. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction. A breach of any Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, or exploit any portion of the Service without express written permission from us.

 

SECTION 3 - ACCURACY OF INFORMATION We are not responsible if information on this site is not accurate, complete, or current. Material is provided for general information only; any reliance on it is at your own risk. Prices for our products are subject to change without notice.

 

SECTION 4 - PRODUCTS AND SERVICES Certain products may be available exclusively online and are subject to return or exchange only according to our Refund Policy. We have made every effort to display product colors accurately, but we cannot guarantee your monitor's display will be exact.

SECTION 5 - BILLING AND ACCOUNT ACCURACY We reserve the right to refuse or cancel any order you place. We may, in our sole discretion, limit quantities purchased per person or household. You agree to provide current, complete, and accurate purchase and account information for all transactions.

SECTION 6 - THIRD-PARTY LINKS & TOOLS We may provide access to third-party tools or links to third-party websites. We are not responsible for examining the content or accuracy of these third-party materials and shall have no liability for any harm related to their use.

SECTION 7 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 8 - PROHIBITED USES You are prohibited from using the site or its content for any unlawful purpose, to infringe upon intellectual property rights, or to transmit malicious code. We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 9 - DISCLAIMER & LIMITATION OF LIABILITY The Service and all products are provided 'as is' and 'as available' without any warranties. In no case shall Untamed, our directors, or employees be liable for any injury, loss, or claim arising from your use of the Service or products.

SECTION 10 - GOVERNING LAW These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of India.

SECTION 11 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at help.untamedstore@gmail.com or via mail at:

Untamed 306, Tarun Enclave, Pitampura, New Delhi - 110034, India

Product FAQs

What are the care Instructions?

  • Machine wash works for all our Merch.
  • Wash and Iron inside out
  • Avoid dry cleaning.
  • Use cold water to avoid colour bleed & shrinkage.
  • Do not iron the print directly.

How do I choose the right size for my Untamed clothing?

To find your perfect fit, please refer to our size chart on each product page. It provides detailed measurements to help you make the right sizing decision.

Can I customize or personalize Untamed products with specific designs or artwork?

Currently, we don't offer customization options for individual designs. However, we continuously introduce new collections and styles to cater to a variety of tastes.

Delivery FAQs

What is the estimated delivery time for Untamed products?

We ship all orders within 24 hours of receiving them. Please check your spam folder in case our email was redirected there. Kindly allow us 2-5 working days for your order to be delivered. International orders take 5-10 working days to get delivered.

Do you offer international shipping?

Yes, we offer both domestic and international shipping options. Additional fees may apply for international orders.

Order FAQs

How can I place an order on the Untamed website?

Placing an order is easy. Simply browse our website, select the products you want, choose your size, and add them to your cart. Follow the prompts to complete your purchase securely.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, Cash on Delivery, UPI and other secure payment options.

Exchanges FAQs

What is your exchange policy if I order the wrong size?

If you receive the wrong size, we offer hassle-free exchanges. Please visit our Returns & Exchanges page for detailed instructions.

Can I return or exchange a product if it arrives damaged or defective?

Absolutely. If your product arrives damaged or defective, please contact our customer support team, and we'll assist you in resolving the issue promptly.

General FAQs

How do I contact Untamed customer support?

You can reach out to our dedicated customer support team through our Contact Us page or by sending an email to help.untamedstore@gmail.com We're here to assist you with any questions or concerns.

Is Untamed committed to sustainability and eco-friendly practices?

Yes, we are committed to using eco-friendly materials and responsible manufacturing practices.